Zithara vs CleverTap
Choosing the Smarter CRM for Indian Retail
Choosing the right CRM is essential for retail success. While CleverTap excels as an AI-powered customer engagement and retention platform, Zithara is purpose-built for Indian retailers with features like offline-to-online workflows, POS integration, and AI-led retail automation.
Why Zithara Beats CleverTap
CleverTap offers impressive capabilities in behavioral analytics, user segmentation, and omnichannel marketing automation, but it primarily focuses on digital and mobile-first engagement. It lacks retail-specific features such as walk-in lead capture, POS synchronization, and deep offline-online unification. Zithara fills those gaps, providing Indian retail businesses a unified platform that bridges digital and physical customer journeys seamlessly.
Zithara Works Here is the Proof
Every lead source captured automatically — zero manual entry
%
Lead
Capture
Boost in engagement with AI-powered personalized campaigns
%
Customer
Engagement
More repeat sales with automated follow-ups and triggers
%
Repeat
Purchase
Higher customer lifetime value through AI-driven relationships
%
CL TV
Zithara's AI Features for Modern Retailers
AI Unified Lead Capture
Zithara's AI Scores Leads by analyzing both offline and online behaviour, including store visits, purchase patterns and engagement. This helps your team focus on high potential customers and close deals faster.
AI Reporting Agent
Ziri, Zithara's AI reporting agent, Just ask Ziri, "Show me this week's top 5-best selling products." Instantly generates a report with the top-selling items, sales, numbers, and trends with zithara.
AI Review Management
Automatically track and manage GMB reviews. Zithara's AI suggests replies, helping you respond faster and build customer trust.
Whatsapp & Instagram AI Chatbots
Engage customers instantly with AI Chatbots that schedule in-store visits, answer queries and guide them to the right products, ensuring every lead turns into a Footfall.
Why Choose Zithara ?
All-In-One-Platform
Everything you need to attract, convert and keep customers under one roof.
Retail Expertize
Built by people who know how retail works,both in-store and online.
Intelligent Workflows
Automations that anticipate what's next and act before you do.
24/7 Customer Support
Get Instant Help from real people any time
Scales With You
Whether you work with one store of fifty, zithara grows without interruptions.
Faster Setup
Go Live in 1-2 days with pre-built & retail workflows.
AI Driven Sales Are Waiting
Hear from the brands we serve!
PMJ Jewels modernized with Zithara CRM for 100% lead capture and satisfaction
We are an Omni Channel Retailer (App, online, store), We engaged with Zithara.Ai to understand our customer journey from lead to loyal.
Q-Mart achieve 20% ROI on a branded rewards program
It's been more than a year with Zithara that's truly been a game-changer for us. Their loyalty program, marketing automation, and lead management tools have been absolute lifesavers. We now gather feedback in real-time, improve our services, and engage better with our customers. Plus, their rewards program has not only upped our average billing but also boosted our customer retention big time.
Rohil Remani
Managing Director
We are a brand with a great reputation, wanted to take advantage of referrals from our existing customers to acquire new business. Zithara.AI’s Referral program on WhatsApp was a game-changing idea, that helped us improve the new customer Acquisition by 25%.
Vidya Natraj
Director
Their omni-channel engagement platform has been invaluable. We effortlessly capture leads from multiple channels and engage customers based on their behavior with their segmentation feature. Plus, we've streamlined appointment bookings on WhatsApp. Thanks to Zithara, our customer retention has soared by 28%. It's been pivotal in ensuring we consistently deliver exceptional experiences at Meghavi Wellness.
Megha Dinesh
Co-founder
Success Stories
Frequently Asked
Questions
Everything you need to know about Zithara.AI. Can't find what you're looking for? Book a demo to speak with our team.
Still have questions?
Book a free demo and see how Zithara.AI can transform your retail business.