Feedback and Reviews
Take the guesswork out of customer happiness. Your customers are the most important part of your company — and listening to them is one of the most powerful ways to grow your business.
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Action feedback instantly
Collecting feedback is easy. Making meaningful, measurable changes within your business is hard - especially when your services rely on human performance
Close the loop quickly by automatically routing feedback or launching customer retention plays.
Choose from a set of best practice templates or customize your own.
Reach you unhappy customers immediately to rescue them.
Motivate your team to improve Customer experience
When your are a selling product or a service , it can be hard to drive consistency across all touchpoints. With Zithara, it's easy to involve your entire team in achieving your CX objectives
Catch your people doing the right things and reward them with recognition for a job well done.
Equip your management team with employee-specific report cards to spot who needs coaching and exactly how to help them succeed.
Increase referrals and spread word of mouth.
